Frequently Asked Questions – Levittown Road Rescue

At Levittown Road Rescue, we know that car troubles and emergencies can be stressful. Our goal is to provide fast, professional, and affordable towing and roadside assistance throughout Levittown, Hicksville, Bethpage, East Meadow, and North Hempstead.

Below, you’ll find answers to all the common questions our customers ask. If you don’t see your question answered here, call us anytime at 516-990-6909.

1. What areas do you provide towing and roadside assistance for?

We proudly serve Levittown, Hicksville, Bethpage, East Meadow, Wantagh, Seaford, Massapequa, Farmingdale, Plainview, and the entire North Shore of Long Island. We’re also authorized to tow from the Long Island Expressway (I-495).

2. Are your towing rates regulated?

Yes. As a licensed towing company in North Hempstead, we strictly adhere to town-regulated rates. We never overcharge and always provide affordable, transparent pricing.

3. What types of vehicles can you tow?

We tow:

Cars, trucks, and SUVs
Motorcycles and scooters
Specialty and luxury vehicles
Commercial vehicles using flatbed service

4. Do you offer 24/7 emergency towing?

Absolutely. Levittown Road Rescue is available 24 hours a day, 7 days a week for any emergency, whether it’s a breakdown, accident, or roadside issue. Call 516-990-6909 for immediate assistance.

5. What is included in your roadside assistance services?

We provide:

Flat tire changes and minor repairs
Dead battery jump-starts
Fuel delivery
Lockout assistance
Emergency mechanical support

6. How fast can you respond to a service call?

Being a local, family-owned business, we respond quickly across Levittown and North Hempstead. Most calls receive service in minutes to under an hour, depending on traffic and location.

7. Do you provide accident recovery services?

Yes. We handle vehicle recovery after accidents, safely clearing roads and transporting cars to repair shops.

8. Can you remove a junk car?

Yes. We offer hassle-free junk car removal, and in many cases, we provide cash for your unwanted vehicle.

9. Do you offer flatbed towing?

Yes. Flatbed towing is ideal for:

Luxury and specialty vehicles
Motorcycles
Trucks and cars that cannot be towed using standard methods

10. Can you tow vehicles from highways or busy roads?

Absolutely. We’re trained and equipped to tow vehicles safely from highways like I-495, main roads, and tight locations in Levittown, Hicksville, and Bethpage.

11. Do you service motorcycles or scooters?

Yes. We have specialized equipment for motorcycles, scooters, and small vehicles, ensuring they are transported safely.

12. Can you tow vehicles with engine or transmission issues?

Yes. Even vehicles that cannot be driven can be safely transported with our flatbed towing service.

13. Are your drivers trained and licensed?

All Levittown Road Rescue drivers are fully licensed, insured, and trained to provide professional towing and roadside assistance.

14. Do you provide service to commercial vehicles?

Yes. We can tow small trucks, vans, and commercial vehicles safely using flatbeds or specialized equipment.

15. What should I do if I’m stranded on the Long Island Expressway?

Move your vehicle to a safe location if possible
Turn on your hazard lights
Call Levittown Road Rescue at 516-990-6909 immediately for fast, professional towing

16. Are there additional fees for after-hours or holidays?

No. We maintain regulated and affordable rates, even during weekends, nights, or holidays. No hidden fees, ever.

17. Can I schedule a towing service in advance?

Yes. While most of our calls are emergency services, we also offer scheduled towing and vehicle transport at your convenience.

18. How do you ensure vehicle safety during towing?

Our team uses:

Flatbed trucks for damage-free transport
Proper securing equipment for all vehicle types
Experienced drivers trained in safe towing procedures

19. Can you help with lockouts or lost keys?

Yes. Our roadside assistance team can help with vehicle lockouts, getting you back inside safely without damaging your car.

20. How do I contact Levittown Road Rescue?

The fastest way is to call 516-990-6909. We are available 24/7 for towing, roadside assistance, accident recovery, junk car removal, and more.

More Questions and Answers:

21. Do you provide towing services outside of Levittown, such as other parts of Nassau County or Suffolk County?
Yes. In addition to Levittown, we provide towing and roadside assistance throughout Nassau County and select nearby areas. Call to confirm availability for your location.

22. Can you tow a vehicle with expired registration or inspection?
Yes. As long as the vehicle is accessible and legally allowed to be moved, we can tow vehicles with expired registration or inspection.

23. Do you service electric vehicles (EVs) and hybrid cars?
Yes. Our drivers are trained to tow electric and hybrid vehicles safely using proper equipment, including flatbeds when required.

24. Are you able to tow motorcycles, scooters, or specialty vehicles?
Yes. We tow motorcycles and specialty vehicles using secure methods designed to prevent damage during transport.

25. Can you handle towing or recovery for vans, box trucks, or small commercial vehicles?
Yes. We provide light-duty towing for vans and small commercial vehicles. Availability depends on vehicle size and weight.

26. How quickly can I expect a tow truck to arrive after I call?
Response times vary based on traffic, weather, and call volume, but we strive to arrive as quickly as possible once dispatched.

27. Do you provide estimated arrival times once a truck is dispatched?
Yes. We provide an estimated time of arrival and keep you informed if conditions change.

28. Are your services available during holidays and severe weather conditions?
Yes. We offer 24/7 towing and roadside assistance, including nights, weekends, holidays, and during severe weather when conditions allow.

29. What forms of payment do you accept for towing and roadside assistance?
We accept cash and major credit cards. Payment options may vary by service—please ask when you call.

30. Do you work directly with insurance companies or roadside assistance programs?
Yes. We work with many insurance providers and roadside assistance programs. Let us know who you’re covered by when you call.

31. Is there a minimum mileage charge included in a standard tow?
Pricing typically includes a base service fee plus mileage. Exact rates depend on distance and vehicle type.

32. Are there additional fees for night, weekend, or holiday service calls?
In some cases, after-hours or holiday service may include additional charges. We explain pricing clearly before dispatch.

33. Is there a cancellation fee if I no longer need the tow after requesting service?
If a truck has already been dispatched, a cancellation fee may apply. Please notify us as soon as possible if plans change.

34. What type of tow truck will be used for my vehicle?
We choose the safest option based on your vehicle and situation, including flatbeds or wheel-lift trucks.

35. How do you ensure my vehicle is protected from damage during towing?
Our drivers use proper loading techniques, secure tie-downs, and equipment designed to protect your vehicle throughout the tow.

36. Do you have experience towing low-profile, luxury, or classic cars?
Yes. We regularly tow low-clearance, luxury, and classic vehicles using flatbed towing when appropriate.

37. Are your tow truck operators licensed and insured?
Yes. All drivers are properly licensed, insured, and trained to handle towing and roadside services safely.

38. Can you provide roadside assistance if my car breaks down on a highway or parkway?
Yes. We provide roadside assistance and towing on local roads, highways, and parkways when permitted.

39. What information should I have ready when I call for a tow?
Please have your location, vehicle make and model, issue description, and destination ready to help us dispatch quickly.

40. Will I receive a receipt or documentation after the service is completed?
Yes. We provide a receipt or service documentation upon completion for your records or insurance needs.

41. Do you offer flatbed towing services?
Yes. We offer flatbed towing, which is often the safest option for newer vehicles, all-wheel drive cars, low-clearance vehicles, and those that won’t start.

42. Can you tow vehicles involved in accidents?
Yes. We provide accident towing and recovery services and work with drivers, police, and insurance companies when needed.

43. What should I do if my car breaks down in traffic?
Move to a safe location if possible, turn on your hazard lights, and call us right away. Your safety is the top priority.

44. Do I need to be present when my vehicle is towed?
In most cases, yes. However, alternative arrangements can sometimes be made—call us to discuss your situation.

45. Can you tow a car that won’t go into neutral?
Yes. We have equipment that allows us to safely tow vehicles that are stuck in park or won’t shift into neutral.

46. Do you provide winching or vehicle recovery services?
Yes. We offer winching and recovery for vehicles stuck in mud, snow, ditches, or other difficult situations.

47. Can you tow vehicles from parking garages or tight spaces?
Yes. Our trucks are equipped to handle low-clearance garages and tight access areas when possible.

48. Do you tow all-wheel drive (AWD) and four-wheel drive (4WD) vehicles?
Yes. AWD and 4WD vehicles are typically towed using flatbeds to prevent drivetrain damage.

49. Can you unlock my car if my keys are locked inside?
Yes. We offer lockout services for most vehicles without causing damage.

50. Do you provide jump-start services for dead batteries?
Yes. We offer jump-start services to get you back on the road quickly when your battery dies.

51. Can you deliver fuel if I run out of gas?
Yes. We provide emergency fuel delivery to help you reach the nearest gas station safely.

52. Do you change flat tires on the roadside?
Yes. If you have a usable spare tire, we can change your flat tire on-site.

53. What happens if my vehicle needs to be stored?
If necessary, we can tow your vehicle to a secure storage facility and explain retrieval procedures.

54. Are your services available for both personal and commercial vehicles?
Yes. We assist both individual drivers and small commercial fleets.

55. Can you tow vehicles with mechanical failures or engine trouble?
Yes. We tow vehicles that won’t start or cannot be driven due to mechanical issues.

56. Do you offer long-distance towing?
Yes. Long-distance towing is available. Pricing depends on distance and vehicle type.

57. Will towing damage my transmission?
No. We use proper towing methods and equipment to protect your transmission and drivetrain.

58. Can you tow vehicles without wheels or with severe damage?
Yes. Specialized equipment allows us to tow vehicles missing wheels or with significant damage.

59. Are your tow trucks GPS-dispatched?
Yes. GPS dispatch helps us send the closest available truck to your location.

60. Do you provide towing for leased or rental vehicles?
Yes. We tow leased and rental vehicles and can coordinate with rental companies if needed.

61. What areas do you commonly respond to most quickly?
We prioritize Levittown and the surrounding Nassau County areas for fast response times.

62. Can you tow vehicles from private property?
Yes. With proper authorization, we can tow vehicles from private property.

63. Do you assist with vehicle breakdowns during rush hour?
Yes. We respond during peak traffic times, though arrival times may vary due to congestion.

64. What happens if my car breaks down late at night?
We offer 24/7 service, so you can call us anytime—day or night.

65. Can you tow classic or collector cars safely?
Yes. We take extra care with classic and collector vehicles, often using flatbed towing.

66. Do you offer towing for vehicles that have been sitting for a long time?
Yes. We can tow vehicles that haven’t been driven in months or even years.

67. Can I choose where my vehicle is towed?
Yes. You choose the destination, whether it’s your home, a repair shop, or another location.

68. Do you notify me when my vehicle reaches its destination?
Yes. We confirm delivery and provide documentation once the tow is completed.

69. Are your rates competitive with other local towing companies?
Yes. We offer fair, transparent pricing that’s competitive for the Levittown area.

70. How do I contact you quickly in an emergency?
Simply call our main phone number for immediate dispatch and assistance.

Why Choose Levittown Road Rescue

Local, family-owned towing company in Levittown and North Hempstead
24/7 emergency towing and roadside assistance
Flatbed towing for all vehicle types
Accident recovery and junk car removal
Affordable, regulated rates you can trust
Professional, friendly, and reliable staff

📞 Call 516-990-6909 now for fast, reliable towing or roadside assistance anywhere in Levittown or North Hempstead.